About PowerSchool Parent Portal
PowerSchool Parent Portal connects parents to their child's education. Through the PowerSchool Parent Portal, parents have online access to student information such as grades, attendance, and assignments. Parents of returning students use the portal to update student information and sign forms electronically each year.
Families with multiple students can also set up their accounts to view all of their students at one time, all with one account to sign in.
Frequently Asked Questions
Q: How do I get started using PowerSchool Parent Portal?
A: Schools distribute Parent Portal access letters. This letter has the information needed to get started.
Q: What do I do if I don't have a Parent Portal access letter?
A: Contact your child's school for assistance.
Q: How do I use the system?
A: You will find a detailed user manual in The Parent Portal User Guide from Pearson. Please note, our web address is https://ashevillecityschools.powerschool.com/public/. Also, see the video below.
Q: What if I can't remember my username and password?
A: Click 'Having trouble signing in' on the PowerSchool login page (https://ashevillecityschools.powerschool.com/public/account_recovery_begin.html). You will be asked to enter your username to reset your password. You will need to enter your email address if you have forgotten both your username and your password. Log in information will be sent to your email address.
Q: What is the web address for parent portal?
A: https://ashevillecityschools.powerschool.com/public/, you will find a link to this at the top of this page.
Q: Where does my child login for student access to PowerSchool?
A: Students sign in through the NCEdCloud at https://my.ncedcloud.org/ which is linked on the parent sign in page, as well as on school websites, for ease of access.
Q: Will my child still have access if I do not create an account?
A: Students will be provided with information to access their data even if parents do not request access.
Q: Is there an app for PowerSchool Parent Portal?
A: The app has proven unreliable. ACS does not recommend using the app. We recommend you use the browser on your phone or tablet, or on a laptop or desktop computer.
Q: How can I learn to use PowerSchool Parent Portal?
A: This video is a great starting point:
Security and Privacy
In order to maintain full compliance with the U.S. Family Educational Rights and Privacy Act (FERPA), all PowerSchool users are required to access PowerSchool using their own account. Student data is not accessible by anyone who does not have the authority to do so. Students have access to their own data, and any parent or legal guardian may also request access.
If there is a situation where a parent or legal guardian should not receive access to student data, please notify the school immediately.